Terms of Service

Welcome to EvangelOS

These Terms of Service ("Terms") govern your access to and use of EvangelOS, a comprehensive church management platform provided by EvangelOS, Inc. ("we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, accessing our platform, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are acting on behalf of a church or religious organization, you represent that you have the authority to bind that organization to these Terms.

Authority to Enter Agreement

• You must be authorized by your church leadership to enter into this agreement
• You confirm you are at least 18 years old or the age of majority in your jurisdiction
• Church administrators must have proper authorization from their governing body
• Any changes to church authorization must be promptly communicated to EvangelOS

2. Service Description

EvangelOS provides a cloud-based church management platform designed to help religious organizations manage their operations, members, and activities. Our services include:

Core Features

• Member Management: Comprehensive database for congregation members and visitors
• Digital Giving: Online donation processing and giving management
• Communication Tools: Email, SMS, and notification systems
• Event Management: Planning and registration for church events and activities
• Volunteer Coordination: Ministry and volunteer scheduling and management
• Reporting and Analytics: Insights into church growth and engagement
• Financial Tracking: Donation tracking and financial reporting
• Child Check-in: Secure check-in systems for children's ministries

Service Levels

3. Church Responsibilities

Account Management

• Maintain accurate and current account information
• Protect login credentials and restrict access to authorized personnel only
• Promptly notify us of any unauthorized access or security breaches
• Ensure all users comply with these Terms and applicable laws
• Regularly backup important data (though we provide automated backups)

Data Accuracy and Consent

• Ensure accuracy of all member information entered into the system
• Obtain proper consent from members before adding their personal information
• Comply with applicable privacy laws and regulations
• Respect member privacy preferences and opt-out requests
• Maintain appropriate data retention and deletion policies

Compliance and Legal Requirements

• Comply with all applicable federal, state, and local laws
• Meet IRS requirements for charitable organizations and donation receipting
• Implement appropriate safeguards for financial and personal information
• Conduct proper background checks as required by law

4. Subscription and Billing

Subscription Plans

EvangelOS offers subscription-based access to our platform. Subscription fees are based on your selected plan and are billed monthly or annually as chosen during signup.

Payment Terms

• Subscription fees are due in advance and are non-refundable
• We accept major credit cards and ACH payments
• Failed payments may result in service suspension after reasonable notice
• Churches are responsible for all applicable taxes
• Prices may change with 30 days written notice

Free Trials and Cancellation

• Free trials are available for new customers for a limited time
• You may cancel your subscription at any time from your account settings
• Cancellation takes effect at the end of your current billing cycle
• Access to the platform continues until the end of your paid period
• Data export is available for 30 days after cancellation

Refund Policy

Generally, subscription fees are non-refundable. However, we may provide prorated refunds at our discretion for:

• Extended service outages caused by our systems
• Billing errors or duplicate charges
• Cancellation within 48 hours of initial subscription

5. Data Ownership and Portability

Your Data Rights

• You retain full ownership of all data you input into the EvangelOS platform
• EvangelOS acts as a data processor on behalf of your church organization
• You can export your data at any time in standard formats
• We provide APIs and export tools for data portability
• Your data is not used for any purpose other than providing our services

Data Processing

• We process data only as necessary to provide our services
• Anonymous usage analytics help us improve the platform
• We do not sell, rent, or share your congregation data with third parties
• Data is processed in accordance with our Privacy Policy

Data Retention and Deletion

• Data is retained while your account is active
• After cancellation, data is available for export for 30 days
• Complete data deletion occurs within 90 days of account closure
• Backups are automatically purged within 30 days of deletion
• Legal holds may extend retention periods as required by law

6. Acceptable Use Policy

You agree to use EvangelOS only for lawful purposes and in accordance with these Terms. Prohibited activities include:

Prohibited Uses

• Violating any applicable laws or regulations
• Infringing on intellectual property rights
• Transmitting malicious code, viruses, or harmful content
• Attempting to gain unauthorized access to our systems
• Using the service to send spam or unsolicited communications
• Interfering with or disrupting our services or servers
• Impersonating others or providing false information
• Using the service for any discriminatory or harassing purposes

Content Standards

• Content must be appropriate for religious and family-friendly environments
• No hate speech, discriminatory language, or offensive content
• Respect copyright and intellectual property rights
• Maintain accuracy in all communications and information

Enforcement

We reserve the right to investigate violations and take appropriate action, including:

• Warning users about policy violations
• Temporarily or permanently suspending accounts
• Removing violating content
• Terminating service agreements
• Cooperating with law enforcement as necessary

7. Service Availability and Support

Service Level Commitment

• We strive for 99.9% uptime availability
• Scheduled maintenance is performed during off-peak hours when possible
• Emergency maintenance may occur with minimal notice
• Service credits may be provided for extended outages

Support Services

• Email support is available for all subscription plans
• Priority support is included with higher-tier plans
• Knowledge base and training resources are freely available
• Phone support is available during business hours
• Emergency support is available for critical issues

System Updates

• We regularly update the platform with new features and improvements
• Critical security updates are applied immediately
• Major feature releases are announced in advance
• User feedback is actively incorporated into development

8. Termination

Termination by You

• You may terminate your subscription at any time
• Cancellation can be completed through your account settings
• Service continues until the end of your current billing period
• Data export tools remain available during the notice period

Termination by EvangelOS

We may terminate or suspend your account if you:

• Violate these Terms of Service
• Fail to pay subscription fees after reasonable notice
• Engage in prohibited activities or misuse our services
• Provide false or misleading information
• Pose a security risk to our platform or other users

Effect of Termination

• Access to the platform will be immediately suspended
• Data export remains available for 30 days
• All rights and licenses granted under these Terms will cease
• Outstanding fees remain due and payable
• Confidentiality obligations continue after termination

9. Limitation of Liability and Disclaimers

Service Disclaimer

EvangelOS is provided "as is" and "as available." While we strive to provide reliable service, we make no warranties about:

• Uninterrupted or error-free operation
• Complete accuracy of all data and features
• Compatibility with all devices and browsers
• Meeting your specific church requirements

Limitation of Liability

To the maximum extent permitted by law, EvangelOS, Inc. shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages resulting from third-party services or integrations
• Amounts exceeding fees paid in the 12 months prior to the claim

Indemnification

You agree to indemnify and hold EvangelOS, Inc. harmless from claims arising from:

• Your use of the service in violation of these Terms
• Your violation of applicable laws or third-party rights
• Content you submit or actions you take using our platform
• Your failure to obtain proper consents or permissions

10. SMS Terms of Service

Program Description

EvangelOS sends messages to help you stay connected with your church community. This includes, but is not limited to:

• Event Reminders: Notifications regarding upcoming services, registrations, or changes to scheduled events.
• Volunteer Coordination: Updates regarding your assigned teams and volunteer rosters.
• Community Engagement: Occasional messages regarding prayer requests or ministry updates.

Frequency

Message frequency varies based on your involvement and your church organization's activity. You may receive up to 10 messages per month. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Cost

Message and data rates may apply. EvangelOS does not charge for this service, but your mobile service provider's standard rates for text messaging and data will apply according to your individual rate plan.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Opt-Out & Support

Privacy & Data Protection

We respect your privacy. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This includes text messaging originator opt-in data and consent, which will not be shared with any third parties.

11. Miscellaneous Provisions

Governing Law

These Terms are governed by the laws of the State of Louisiana without regard to conflict of law principles. Any disputes will be resolved in the courts of Baton Rouge, Louisiana.

Changes to Terms

• We may update these Terms to reflect changes in law or our practices
• Material changes will be communicated 30 days in advance
• Continued use after changes constitutes acceptance
• Previous versions are available upon request

Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and EvangelOS, Inc. regarding use of our services.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact Information

If you have questions about these Terms of Service or need to report a violation, please contact us: